Team Leader Training

Overview

Participant Profile: Employees that lead formal or informal teams within the business. New supervisors, or those looking to refresh their skills.

Duration: 6 hours

Course Size: 2-8 participants

Course Description: Often, employees are promoted to the role of Team Leader (formal or informal) without the benefit of a structured training course that clearly identifies roles, responsibilities, and the importance of communication. This interactive training provides a much-overlooked necessity to businesses by providing a complete “supervisor 101” class with tools and templates to lead teams or manage tasks.

Learning Objectives: Upon satisfactory completion, participants will:

- Know the roles and responsibilities of effective Team Leaders
- Be able to deliver effective feedback, formally and informally
- Understand the importance and stages of team dynamics
- Identify and understand the importance of communication styles